State Farm® Insurance Agent Mike Hillenga

"Alyssa is always so polite, pleasant, helpful and knowledgeable. She goes above and beyond what is expected and I know when she says she will follow up on something that I don’t have to worry about it anymore."

"Debbie was super nice and very knowledgeable when it came to explaining the different policies. I loved how patient she was when I was asking over a million questions regarding the policy I was interested in. She reassured me that I was getting the right policy"

"I walked into the office needing a renters insurance policy, and wanted to get information about possibly adding an auto policy. I also had questions about coverage for my storage space. Alyssa was extremely helpful and fully answered my every question as she walked through the proceses to make sure I had everything I need. It is a pleasure to say that the office has most friendly and welcoming staff and I highly recommend them. Thank you for all you do for the community!"

"Great job as always."

"outstanding insurance group we the Smith family are vary happy to become a member of state farm insurance"

"Amazing agents Alyssa the GOAT"

"Have been with Mike Hillenga - State Farm Insurance Agent, for 6 1/2 yrs and am always pleased with their professionalism and so appreciative how helpful Alyssa is and how clearly she answers my questions."

"Thx to Deb at State Farm for a quick estimate and turnaround to get my insurance setup!"

"Mike and his team are truly great. They are caring, professional and prompt. They took the time to explain everything and answer all my questions. Highly recommend!"

"Excellent customer care! They went above and beyond to problem solve with me. Knowledgeable and professional!"

"Mike and his team were so incredibly helpful, responsive, and reassuring during a water damage crisis at our home. He was immediately able to help us get mitigation services out to our house despite it being a Friday afternoon. We felt well taken care of during a very stressful time!"

"Very helpful and informative, and a pleasure to deal with, in both claims handling and policy review. Thank you Mike and thanks to your whole team!!"

"First time I've left a insurance agency smiling. Great service"

"Deb is very efficient She talked me through the whole process and was very patient. It’s nice to have a representative want to genuinely help you and not upsell you. Thanks again Deb!"

"Sooo I made a list of the top-rated agents in the Research Triangle and narrowed it down to 7. This office is in a prime location and happened to be 7 minutes from where I was running errands, so I stopped by unannounced. Upon entering the office, I was instantly greeted with smiles, welcoming vibes, and was cheerfully asked “How can I help you?” I had a multi-product transaction that required a state-to-state transfer in addition to coverage changes. It was a doozy! But it was no match for Alyssa & Deb’s level of expertise. We laughed, they offered me snacks as I waited, and had my policies tied up into a neat little bow before I left. AND my rate is MUCH lower now too! So blessed to have found this agency! 😩🙌🙌🙌"

"Alyssa micklos has been a great help with our Qs involving homes insurance coverages …highly recommend this branch office"

"It's really intimidating trying to figure out insurance, but this location was a great help to me and left me feeling confident. I spoke with Alyssa, and she was very patient with me while answering the ten million questions I had for her. Excellent service."

"With my new move I have considered switching policies and spoke with Alyssa, who was super amazing and helpful and answered all my questions. What a great team and I can't wait to join the state farm family."

"Been with state farm for a while now for auto. As a new homeowner, I was a bit nervous about the process of insuring my home. Alissa Micklies was kind enough to help guide me through the process and even updated me on their life insurance policies. If my breadwinning wife were to pass "suddenly" I know Alissa has my back."

"I usually get really nervous handling insurance matters because I have had bad experiences in the past, but I had a great experience with Alyssa. She helped me figure out how to lower my car insurance premiums and also expediently handled an issue I had with the DMV."

"Big fan! Alyssa was very professional and kind. I greatly appreciate her help and look forward to doing business with her in the future!"

"I’m looking into renters insurance and got Alyssa on the phone. She was very nice and knowledgeable and answered all my questions"

"Absolutely awful. Initially, they were very quick to give me a quote and a fair price. Then, after we closed on a new house, this office decides to drop our home owners insurance claiming that our 13 year old roof needs to be replaced and us less than 30 days to find a new home insurer. They never sent someone out to review the roof (which was missing 1 shingle and had no issue on our inspection). Their assessment was based on drone footage from years ago and they refused to allow us to appeal. I had been with state farm for years, never again."

"Was with State Farm for years when the previous agent had the business and they were always responsive, helpful and up front. Hasn’t been my experience under the new agent and will be headed elsewhere for car insurance. Hopefully they get their issues sorted out. Pretty clear from the reviews that the 5 star rating they show isn’t close to accurate."

"Great experience moving my auto insurance to Mike's office. Special shout out to Chase Kimball for making the process seamless."