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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Greater Raleigh Living

August 20, 2026

5  out of  5
rating by Greater Raleigh Living
"Wow! In under 30 minutes Mike was able to save me nearly $3000 on my home and auto insurance! I’m switching from a broker I never heard from to a State Farm’s agent who touches base, cares about my coverage and premiums and providing excellent customer service. I have interacted with State Farm’s claims department in the past and they were amazing to work with. Everything was as easy and streamlined as possible. While I hope I never “need” the insurance, I will sleep well at night knowing I have the property coverage at the right price, as well as an agent and company that does the right thing. Thank you, Mike!"
We responded:
"Jeni - Thank you for your 5-star review of our Agency! We are so happy that we were able to save you money and provide top tier coverage! We appreciate your kind words and your business! "
Profile photo of Greater Raleigh Living

Greater Raleigh Living

August 20, 2026

5  out of  5
rating by Greater Raleigh Living
"Wow! In under 30 minutes Mike was able to save me nearly $3000 on my home and auto insurance! I’m switching from a broker I never heard from to a State Farm’s agent who touches base, cares about my coverage and premiums and providing excellent customer service. I have interacted with State Farm’s claims department in the past and they were amazing to work with. Everything was as easy and streamlined as possible. While I hope I never “need” the insurance, I will sleep well at night knowing I have the property coverage at the right price, as well as an agent and company that does the right thing. Thank you, Mike!"
We responded:
"Jeni - Thank you for your 5-star review of our Agency! We are so happy that we were able to save you money and provide top tier coverage! We appreciate your kind words and your business! "
Profile photo of Rachel

Rachel

August 20, 2026

1  out of  5
rating by Rachel
"This agency called me to offer me an auto/renter policy that was several hundred dollars lower than what I was paying at the time. After being assured by the staff that my previous experiences (i.e. car accident that I was found not at fault for) wouldn't negatively impact my policy rate, I decided to accept their policy offer. I paid the first month and was excited to have gotten such a deal. Sadly, I later received a letter in the mail from the Underwriting team stating that my policy was actually going to be nearly $300 more than I was originally quoted. I was never notified by the office, and when I called to ask, they said there was nothing they could do. I emailed the agent, Mike Hillenga, assuming that he would want to uphold what his staff had communicated to me. He apologized for the inconvenience but said he could not make a change. I wish I had never changed from my previous insurance as switching over ended up not saving money but instead causing a huge headache. Each time I asked a question of the office staff, I was told information that later turned out to be incorrect. I finally was able to switch back to my previous insurance provider and have a cheaper rate than I did with this agency office. I would definitely not recommend working with this office."
We responded:
"Rachel, I apologize that you did not have a great experience with our office. All applications are subject to our underwriting guidelines and this is what created the difference in the premium you were being charged. We certainly would like the ability to earn your business in the future."
Profile photo of Rachel

Rachel

August 20, 2026

1  out of  5
rating by Rachel
"This agency called me to offer me an auto/renter policy that was several hundred dollars lower than what I was paying at the time. After being assured by the staff that my previous experiences (i.e. car accident that I was found not at fault for) wouldn't negatively impact my policy rate, I decided to accept their policy offer. I paid the first month and was excited to have gotten such a deal. Sadly, I later received a letter in the mail from the Underwriting team stating that my policy was actually going to be nearly $300 more than I was originally quoted. I was never notified by the office, and when I called to ask, they said there was nothing they could do. I emailed the agent, Mike Hillenga, assuming that he would want to uphold what his staff had communicated to me. He apologized for the inconvenience but said he could not make a change. I wish I had never changed from my previous insurance as switching over ended up not saving money but instead causing a huge headache. Each time I asked a question of the office staff, I was told information that later turned out to be incorrect. I finally was able to switch back to my previous insurance provider and have a cheaper rate than I did with this agency office. I would definitely not recommend working with this office."
We responded:
"Rachel, I apologize that you did not have a great experience with our office. All applications are subject to our underwriting guidelines and this is what created the difference in the premium you were being charged. We certainly would like the ability to earn your business in the future."
Profile photo of Margaret Walther

Margaret Walther

August 12, 2026

5  out of  5
rating by Margaret Walther
"I was recently involved in the first major accident of my life. My passenger and I were fine, but my car was totaled. Mike Hillenga and his staff have been wonderful throughout the process, and everyone at State Farm went out of their way to help me through the process. I am more than grateful!"
We responded:
"Margaret, we are so happy to hear that you are ok after your accident & that you had a pleasant claims experience with our Agency & State Farm as a whole! Thank you for your business!"
Profile photo of Margaret Walther

Margaret Walther

August 12, 2026

5  out of  5
rating by Margaret Walther
"I was recently involved in the first major accident of my life. My passenger and I were fine, but my car was totaled. Mike Hillenga and his staff have been wonderful throughout the process, and everyone at State Farm went out of their way to help me through the process. I am more than grateful!"
We responded:
"Margaret, we are so happy to hear that you are ok after your accident & that you had a pleasant claims experience with our Agency & State Farm as a whole! Thank you for your business!"
Profile photo of Tyler Boggs

Tyler Boggs

August 10, 2026

5  out of  5
rating by Tyler Boggs
"Best in the business! Your go to agent!"
We responded:
"Tyler, thank you so much for your 5-star review of our Agency! "
Profile photo of Tyler Boggs

Tyler Boggs

August 10, 2026

5  out of  5
rating by Tyler Boggs
"Best in the business! Your go to agent!"
We responded:
"Tyler, thank you so much for your 5-star review of our Agency! "
Profile photo of Patrick Griffin

Patrick Griffin

August 4, 2026

5  out of  5
rating by Patrick Griffin
"I work for a restoration/mitigation company that works with a lot of insurance carriers/agencies. Mike and his office are one of the best to work with! They take the time to listen to you and advise/guide you in the right direction and are there to help you make the best decision possible. In particular when it comes to claims they take the approach of measuring twice and cutting once- they offer multiple resources to provide an estimate so that you can make the best decision in comparison to your deductible vs how a vast majority of other agencies “just send you to claims!” These days when rates are going up and policies are being dropped you want a strong local agent that’s going to help guide you in the right direction so that you continue to keep your biggest investment(s) protected the most! Highly recommend Mike and his agency!"
We responded:
"Patrick, thank you so much for your 5-star review of our Agency! We appreciate your recommendation and your kind words! Thanks again! "
Profile photo of Patrick Griffin

Patrick Griffin

August 4, 2026

5  out of  5
rating by Patrick Griffin
"I work for a restoration/mitigation company that works with a lot of insurance carriers/agencies. Mike and his office are one of the best to work with! They take the time to listen to you and advise/guide you in the right direction and are there to help you make the best decision possible. In particular when it comes to claims they take the approach of measuring twice and cutting once- they offer multiple resources to provide an estimate so that you can make the best decision in comparison to your deductible vs how a vast majority of other agencies “just send you to claims!” These days when rates are going up and policies are being dropped you want a strong local agent that’s going to help guide you in the right direction so that you continue to keep your biggest investment(s) protected the most! Highly recommend Mike and his agency!"
We responded:
"Patrick, thank you so much for your 5-star review of our Agency! We appreciate your recommendation and your kind words! Thanks again! "
Profile photo of Aniel Hernández

Aniel Hernández

August 4, 2026

5  out of  5
rating by Aniel Hernández
"⭐⭐⭐⭐⭐

I couldn't be happier with the service I received from Mike. He was kind, patient, and always willing to help. He made everything simple and stress-free. I truly appreciate his support and highly recommend Mike to anyone looking for a great State Farm insurance agent!"
We responded:
"Aniel, thank you so much for your 5-star review and kind words of our Agency! We appreciate your recommendation so much! "
Profile photo of Aniel Hernández

Aniel Hernández

August 4, 2026

5  out of  5
rating by Aniel Hernández
"⭐⭐⭐⭐⭐

I couldn't be happier with the service I received from Mike. He was kind, patient, and always willing to help. He made everything simple and stress-free. I truly appreciate his support and highly recommend Mike to anyone looking for a great State Farm insurance agent!"
We responded:
"Aniel, thank you so much for your 5-star review and kind words of our Agency! We appreciate your recommendation so much! "
Profile photo of Warren Bristol

Warren Bristol

August 3, 2026

5  out of  5
rating by Warren Bristol
"Mike is great, truly attentive, understanding and extremely helpful. Highly recommend!"
We responded:
"Warren, thank you so much for your 5-star review of our Agency! We appreciate the recommendation! "
Profile photo of Warren Bristol

Warren Bristol

August 3, 2026

5  out of  5
rating by Warren Bristol
"Mike is great, truly attentive, understanding and extremely helpful. Highly recommend!"
We responded:
"Warren, thank you so much for your 5-star review of our Agency! We appreciate the recommendation! "
Profile photo of Alicia Sumner

Alicia Sumner

August 1, 2026

5  out of  5
rating by Alicia Sumner
"Siana She is an amazing person. Help me so much and very knowledgeable about life insurance"
We responded:
"Alicia, thank you so much for your 5-star review of Sianna & our Agency! We are so happy you enjoyed your experience with us! "
Profile photo of Kayna Baldwin

Kayna Baldwin

July 22, 2026

5  out of  5
rating by Kayna Baldwin
"Quickest, easiest policy update ever"
We responded:
"Kayna - Thank you for your 5-star review of our Agency! We are so happy to hear that you enjoyed your experience with us! "
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Rob Lee

July 21, 2026

5  out of  5
rating by Rob Lee
"Ms McAll was very professional and informative"
We responded:
"Rob, thank you for your 5-star review of Sianna & our Agency! We appreciate your business! "
Profile photo of Eileen

Eileen

July 17, 2026

5  out of  5
rating by Eileen
"Sianna was an amazing Agent. She was very patient and professional."
We responded:
"Eileen, thank you for your 5-star review of Sianna & our Agency! We are so happy to hear that you enjoyed your experience! "
Profile photo of Talia Brown

Talia Brown

July 17, 2026

5  out of  5
rating by Talia Brown
"Very knowledgeable and patient"
We responded:
"Talia, thank you so much for your 5-star review of our Agency! "
Profile photo of kazmere vanderhoof

kazmere vanderhoof

July 17, 2026

5  out of  5
rating by kazmere vanderhoof
"Such amazing service. Sianna was very helpful, never pushy and she answered every question I had. She was funny and sincere and I would love to work with her again for my insurance needs! If you get anyone, ask for her!"
We responded:
"Kazmere, thank you for your 5-star review of Sianna & our Agency! We appreciate your business!"
Profile photo of Sean Kays

Sean Kays

July 17, 2026

5  out of  5
rating by Sean Kays
"Sianna was Very helpful and professional"
We responded:
"Sean, thank you for your 5-star review of Sianna & our Agency! We appreciate your business! "
Profile photo of j. w

j. w

July 13, 2026

5  out of  5
rating by j. w
"Sienna was awesome. Very knowledgeable about different policies, she gathered all me details and saved me a lot of money."
We responded:
"J.W - Thank you so much for your 5-star review of Sianna & our Agency! We are so happy to hear that you enjoyed your experience with us! "
Profile photo of NCONE

NCONE

July 9, 2026

5  out of  5
rating by NCONE
"Sianna is very helpful in finding the right bundle for my home and auto insurance. Highly recommended!"
We responded:
"Thank you so much for your 5-star review of Sianna & our Agency! We appreciate your business! "
Profile photo of Smith Family

Smith Family

July 9, 2026

5  out of  5
rating by Smith Family
"outstanding insurance group we the Smith family are vary happy to become a member of state farm insurance"
We responded:
"Thank you for your 5-star review of our Agency! "
Profile photo of Olaolu Fashuyi

Olaolu Fashuyi

July 2, 2026

5  out of  5
rating by Olaolu Fashuyi
"Excellent customer service."
We responded:
"Olaolu, thank you for your 5-star review of our Agency! We are so happy that your experience was a pleasant one. "