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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of robert head

robert head

March 25, 2025

5  out of  5
rating by robert head
"Super friendly Office , Alyssa and Deb are very knowledgeable when it comes to saving money on your policies. Several of my friends have switched their carriers to Mike’s office as well!"
We responded:
"Robert, thank you for the 5-star review of our Agency! "
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Cynthia DeHart

March 25, 2025

5  out of  5
rating by Cynthia DeHart
"Deb and Alyssa have been so easy to work with.They really are a breath of fresh air during stressful times."
We responded:
"Cynthia, thank you for your 5-star review of Deb & Alyssa and our Agency! "
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James H

March 24, 2025

5  out of  5
rating by James H
"Deb was the best. I never experienced service this quick and painless with anything insurance wise. She was straight to the point and had my binder and cards over before I could even ask for them."
We responded:
"James, thank you for the 5-star review of Deb and our Agency! We're so happy that you enjoyed your experience with us! "
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jesus orejuela

March 19, 2025

5  out of  5
rating by jesus orejuela
"Very good"
We responded:
"Jesus, thank you for your 5-star review of our Agency! "
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ryndulaney

March 18, 2025

5  out of  5
rating by ryndulaney
"Deb and the whole State Farm team made my transition to their insurance seamless. She was very helpful in answering all my questions, made me feel super welcome and highly recd them to anyone looking for a new insurance provider."
We responded:
"Ryndulaney, thank you so much for your 5-star review of Deb & our Agency! "
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Michele Rutherford

March 15, 2025

5  out of  5
rating by Michele Rutherford
"Alyssa is always so polite, pleasant, helpful and knowledgeable. She goes above and beyond what is expected and I know when she says she will follow up on something that I don’t have to worry about it anymore."
We responded:
"Michele, thank you so much for your 5-star review of Alyssa and our Agency! We're so happy you put your trust in us for all your insurance needs! "
Profile photo of Julia Mensah

Julia Mensah

March 8, 2025

5  out of  5
rating by Julia Mensah
"Debbie was super nice and very knowledgeable when it came to explaining the different policies. I loved how patient she was when I was asking over a million questions regarding the policy I was interested in. She reassured me that I was getting the right policy"
We responded:
"Julia, thank you so much for your 5-star review of Deb & our Agency! We're so happy that you trust us for all your insurance needs! "
Profile photo of Jennifer Crowe

Jennifer Crowe

March 4, 2025

5  out of  5
rating by Jennifer Crowe
"I walked into the office needing a renters insurance policy, and wanted to get information about possibly adding an auto policy. I also had questions about coverage for my storage space. Alyssa was extremely helpful and fully answered my every question as she walked through the proceses to make sure I had everything I need. It is a pleasure to say that the office has most friendly and welcoming staff and I highly recommend them. Thank you for all you do for the community!"
We responded:
"Jennifer, thank you so much for your 5-star review of Alyssa and our Agency! We're so happy that you enjoyed your experience with us! "
Profile photo of Katrina Green

Katrina Green

March 3, 2025

5  out of  5
rating by Katrina Green
"Great job as always."
We responded:
"Katrina, thank you for your 5-star review of our Agency! "
Profile photo of Smith Family

Smith Family

March 1, 2025

5  out of  5
rating by Smith Family
"outstanding insurance group we the Smith family are vary happy to become a member of state farm insurance"
We responded:
"Thank you for your 5-star review of our Agency! "
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Vincent Flores

February 28, 2025

5  out of  5
rating by Vincent Flores
"Amazing agents Alyssa the GOAT"
We responded:
"Vincent, thank you so much for your 5-star review of Alyssa and our Agency! "
Profile photo of Claire Dobert

Claire Dobert

February 27, 2025

5  out of  5
rating by Claire Dobert
"Have been with Mike Hillenga - State Farm Insurance Agent, for 6 1/2 yrs and am always pleased with their professionalism and so appreciative how helpful Alyssa is and how clearly she answers my questions."
We responded:
"Claire, thank you so much for your 5-star review of Alyssa and our Agency! We are so thankful for your continued loyalty! "
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Jimi Harrison

February 26, 2025

5  out of  5
rating by Jimi Harrison
"Thx to Deb at State Farm for a quick estimate and turnaround to get my insurance setup!"
We responded:
"Jimi, thank you so much for your 5-star review of Deb & our Agency! We're so happy that you enjoyed your experience! "
Profile photo of Ruairi Minne (Roare)

Ruairi Minne (Roare)

February 4, 2025

5  out of  5
rating by Ruairi Minne (Roare)
"Mike and his team are truly great. They are caring, professional and prompt. They took the time to explain everything and answer all my questions. Highly recommend!"
We responded:
"Ruairi, thank you so much for your 5-star review of our Agency! We're happy that you trust us with your insurance needs! "
Profile photo of Ruby Bugg

Ruby Bugg

January 30, 2025

5  out of  5
rating by Ruby Bugg
"Excellent customer care! They went above and beyond to problem solve with me. Knowledgeable and professional!"
We responded:
"Ruby, thank you so much for your 5-star review of our Agency!"
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Ramona McGee

January 28, 2025

5  out of  5
rating by Ramona McGee
"Mike and his team were so incredibly helpful, responsive, and reassuring during a water damage crisis at our home. He was immediately able to help us get mitigation services out to our house despite it being a Friday afternoon. We felt well taken care of during a very stressful time!"
We responded:
"Ramona, thank you so much for your 5-star review of our Agency! We're so happy you are pleased with your experience with us! "
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Immanuel Spira

January 27, 2025

5  out of  5
rating by Immanuel Spira
"Very helpful and informative, and a pleasure to deal with, in both claims handling and policy review. Thank you Mike and thanks to your whole team!!"
We responded:
"Immanuel, thank you so much for your review of how Kellie handled your recent claim in our office. Thank you so much for your business! "
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John Callahan

January 21, 2025

5  out of  5
rating by John Callahan
"First time I've left a insurance agency smiling. Great service"
We responded:
"John, thank you for your 5-star review of our Agency! We're so happy we were able to provide a great experience for you! "
Profile photo of Star Smith

Star Smith

January 16, 2025

5  out of  5
rating by Star Smith
"Deb is very efficient She talked me through the whole process and was very patient. It’s nice to have a representative want to genuinely help you and not upsell you. Thanks again Deb!"
We responded:
"Star, thank you so much for your 5-star review of Deb & our Agency! We're so happy to hear that you had a pleasant experience! "
Profile photo of Art Monét

Art Monét

November 19, 2024

5  out of  5
rating by Art Monét
"Sooo I made a list of the top-rated agents in the Research Triangle and narrowed it down to 7. This office is in a prime location and happened to be 7 minutes from where I was running errands, so I stopped by unannounced. Upon entering the office, I was instantly greeted with smiles, welcoming vibes, and was cheerfully asked “How can I help you?” I had a multi-product transaction that required a state-to-state transfer in addition to coverage changes. It was a doozy! But it was no match for Alyssa & Deb’s level of expertise. We laughed, they offered me snacks as I waited, and had my policies tied up into a neat little bow before I left. AND my rate is MUCH lower now too! So blessed to have found this agency! 😩🙌🙌🙌"
We responded:
"Art, thank you so much for your kind words and 5-star review of Alyssa & Deb in our Agency! We are so glad that you had some fun while visiting our Agency! "
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Allen Gracey

November 18, 2024

5  out of  5
rating by Allen Gracey
"Alyssa micklos has been a great help with our Qs involving homes insurance coverages …highly recommend this branch office"
We responded:
"Allen, thank you so much for your 5-star review of Alyssa and our Agency! We are pleased to hear that you are happy with your experience! "
Profile photo of Jay Taylor

Jay Taylor

November 15, 2024

5  out of  5
rating by Jay Taylor
"It's really intimidating trying to figure out insurance, but this location was a great help to me and left me feeling confident. I spoke with Alyssa, and she was very patient with me while answering the ten million questions I had for her. Excellent service."
We responded:
"Jay - thank you for your 5-star review of Alyssa and our Agency! We are so happy that you have trusted us with your insurance needs! "
Profile photo of Valeria Munoz

Valeria Munoz

November 15, 2024

5  out of  5
rating by Valeria Munoz
"With my new move I have considered switching policies and spoke with Alyssa, who was super amazing and helpful and answered all my questions. What a great team and I can't wait to join the state farm family."
We responded:
"Valeria, Thank you so much for your 5-star review of Alyssa and our Agency! "
Profile photo of Julio Urquidi

Julio Urquidi

November 15, 2024

5  out of  5
rating by Julio Urquidi
"Been with state farm for a while now for auto. As a new homeowner, I was a bit nervous about the process of insuring my home. Alissa Micklies was kind enough to help guide me through the process and even updated me on their life insurance policies. If my breadwinning wife were to pass "suddenly" I know Alissa has my back."
We responded:
"Julio, thank you for your 5-star review of Alyssa and our Agency! We are so happy that you trust us to have your back."
Profile photo of Ngara Bird

Ngara Bird

November 8, 2024

5  out of  5
rating by Ngara Bird
"I usually get really nervous handling insurance matters because I have had bad experiences in the past, but I had a great experience with Alyssa. She helped me figure out how to lower my car insurance premiums and also expediently handled an issue I had with the DMV."
We responded:
"Ngara, we are so happy that you had a great experience with Alyssa and our Agency! If we can ever help in the future, please reach out! "